Shipping Policy

Welcome to Velvet Cosmetica. We are committed to providing a smooth, secure, and reliable shipping experience for every customer.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

• United States: 5–12 business days

• International Orders: 7–20 business days

Please note that delivery times may vary depending on your location, customs procedures, and local courier services.

Shipping Costs

Shipping fees are calculated at checkout based on your destination and selected shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take 24–72 hours to appear.

International Shipping

Velvet Cosmetica ships to many countries worldwide. International customers are responsible for any customs duties, import taxes, or additional fees required by their local authorities.

Delayed or Lost Packages

While we work with trusted shipping partners, unexpected delays may occasionally occur. If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery confirmation so we can assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. Velvet Cosmetica is not responsible for orders shipped to incorrectly entered addresses.

Damaged Items

If your order arrives damaged, please contact us immediately with photos of the packaging and products so we can review the issue and provide assistance.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us through our website:

velvetcosmetica.com